Louisiana Families Trust Our Audiology Specialists and Hearing Care Services

In 1986, our hearing center doors opened to the great residents of Southwest Louisiana.

Since then, we’ve helped thousands of local people to improve their hearing care and prolong their hearing quality.

Our story dates to 1976 when Audiologist and Captain Steven W. Morris was serving in the US Army, caring for the hearing of our troops. Upon leaving, he founded Acadian Hearing & Speech Services in Lake Charles.

Since that day, Acadian Hearing Services has established a reputation as both the local hearing care experts and nationally as the state’s leading hearing & balance specialists.

After retiring in 2017, Steven W. Morris handed the baton to Dr. Heidi Sorrells, who along with her staff are driving forward to deliver Southwest Louisiana’s leading hearing care and provide expert help & support for all balance, dizziness, and Vestibular disorder concerns.

Meet Your Doctors of Audiology


Dr. Heidi J. Sorrells

Doctor of Audiology

Meet Dr. Sorrells

Dr. Heidi J. Sorrells obtained her doctorate degree from Salus University in Elkins Park, Pennsylvania and Master’s and Bachelor’s degrees from Minot State University in Minot, North Dakota. Dr. Sorrells is a certified Audiologist by the American Speech-Language-Hearing Association (ASHA) and she holds a Louisiana and a Texas Audiology License. Dr. Sorrells enjoys all aspects of working in a private practice audiology clinic but especially loves the challenges of vestibular (balance) assessment and rehabilitation.

Dr. Sorrells was born and raised in a small town called Bottineau in North Dakota. She decided early on that the long, harsh winters were not for her and made her way down to warmer weather. Outside of work, Dr. Sorrells is especially fond of spending time traveling with her husband, spending time with friends and family, hiking, biking, and reading.

Dr. Bridget B. Garrido

Doctor of Audiology

Meet Dr. Garrido

Dr. Bridget Garrido is a native of Baton Rouge, Louisiana and has been a part of the Acadian Hearing & Speech Services team since 1994. Dr. Garrido received her doctorate of Audiology from Salus University in Elkins Park, Pennsylvania, a Master’s degree in Communication Disorders from LSU Medical Center in New Orleans, and an undergraduate degree from LSU Baton Rouge. Dr. Garrido is certified nationally from the American Speech-Language-Hearing Association and holds Louisiana state licensure.

Dr. Garrido finds the field of Audiology both challenging and rewarding on a daily basis. By working in a private practice setting, such as Acadian Hearing & Speech Services, all hearing healthcare needs of the patients can be serviced. Outside of work, Bridget enjoys traveling, cooking, and spending time with her friends, husband, and two children.

Dr. Juliana Carriere-Marcantel

Doctor of Audiology

Meet Dr. Carriere-Marcantel

Dr. Juliana Carriere-Marcantel joined the Acadian Hearing team in 2017. She is a native of Sulphur, Louisiana. Dr. Marcantel received a bachelor’s degree from Lamar University. She graduated with her doctorate in Audiology from Louisiana State University School of Medicine in New Orleans in 2014. Following graduation, Juliana worked in Beaumont at Southeast Texas ENT. After years of driving the long trip back and forth to Beaumont, she decided to pursue a job closer to home. She holds an Audiology License in Louisiana as well as Texas.

Dr. Marcantel enjoys working at Acadian Hearing Services mostly because she is able to work with local area patients. She enjoys all aspects of Audiology and finds helping patients hear better to be very rewarding.

She currently resides in Lake Charles with her husband Matt and her dog Brees. Outside of work, she likes to spend time with friends and family.


Hearing Instrument Specialist

Meet Jessica

Jessica Pittman joined the Acadian Hearing team in 2015 to assist with patient care and marketing. She holds a degree in Marketing from McNeese State University. While working in the front office, she was able to train with the audiologists and in turn, earned her license as a Hearing Aid Specialist in Louisiana.

As with most of our staff, Jessica wears many hats at Acadian Hearing. In addition to working on hearing aids, she is certified by CAOHC to perform hearing testing for local industries. She is also our insurance and billing specialist and will be happy to assist you with any questions you may have. Jessica lives in Lake Charles with her husband Jared. She is a Louisiana native, born and raised in Sulphur. In her free time, she enjoys traveling, sewing, and spending time with friends and family.

Steven w. morris

Founder of Acadian Hearing

Meet Steven

Steven Morris is the founder of Acadian Hearing & Speech Services. A Master’s degree was obtained from Minot State University in Minot, North Dakota. Mr. Morris is a certified Audiologist by the American Speech, Language and Hearing Association (ASHA) and is a Fellow of the American Academy of Audiology (AAA). He is also a former hearing conservation program supervisor and former course director for the Council for Accreditation of Occupational Hearing Conservation (CAOHC). After serving 10 years as an Army Audiologist and achieving the rank of Major, he established Acadian Hearing & Speech Services. Mr. Morris has been providing clinical audiological services since 1984 in Lake Charles, Louisiana since that time and has an extensive background both in diagnostic evaluation of hearing and balance, as well as industrial hearing conservation, and comprehensive hearing aid evaluation and fitting services are provided.

Jennifer Seago

Patient Care Coordinator

Meet Jennifer

Jennifer is our patient care coordinator and is in charge of front office operations. She is often the first person you’ll see, so her role in creating a warm and welcoming environment is integral. She is able to field many of your questions over the phone and also take care of your scheduling needs. You can expect Jennifer’s friendly voice whenever you call or visit our office.

She is a life-long resident of Lake Charles. She shares life in Lake Charles with her husband, Jesse, and two children. Outside of work, Jennifer enjoys traveling and spending time with friends and family, especially when it’s aboard a cruise ship!

Gay Lynne Sorrells

Patient Care Coordinator

Meet Gay Lynne

Gay Lynne is the newest member of the Acadian Hearing team. You will find her helping to keep the front office running smoothly and efficiently, as well as supporting patients through her Patient Care Coordinator duties. Gay Lynne strives to make sure every patient feels valued and appreciated.

A native of Houston, Gay Lynne raised five children who are now married. She currently has six grandchildren. She also helped to run the family chicken business as well as work as a Realtor.

Acadian Hearing Services

555 Dr. Michael DeBakey Dr., Ste. 104
Lake Charles, LA 70601-5789

Phone: (337) 436-3277
Fax: (337) 439-3051

Acadian Hearing Services - South Location