The biggest misconception in the world of hearing care is that the solution to a hearing loss is a set of hearing aids. Yet the truth is, great technology is only a small part of the puzzle, with the much more important component being the several other steps required to achieve better hearing.

This often results in people looking online or visiting big box stores to purchase hearing devices. One of the most popular places where people go to is Costco. The big question is, what’s the difference between buying hearing aids from Costco and choosing to partner with a team of local hearing care partners at Acadian Hearing Services?

In this article, I want to answer that question for you to help you to decide who is the best option for yourself depending on your unique circumstances. But before I share some side-by-side comparisons, allow me to explain the biggest difference. We at Acadian sell hearing care, whereas many stores simply sell hearing aids. You could compare it to the dental world.

  1. You could buy some teeth whitening equipment at a cheap price and receive the help of somebody that has an understanding of what they’re doing, with limited follow-up support.
  2. Or you could partner with a highly renowned dentist who would professionally whiten your teeth, offer you follow-up appointments, continue to monitor your overall oral health, and help you to get a better long-term result.

The world of hearing care is almost identical.

Here is the side-by-side comparison sharing the key differences. At the top of the comparison, you’ll see the level of warranty that you receive.

With Costco, you receive a 3 years Repair Warranty and Service, with 2 years of Loss & Damage Warranty.

This means that they’ll be able to take your devices into repair for 3 years (whether while you wait or by sending them off to the manufacturer) and you’ll receive two years of cover if you lose or severely damage your devices.

However, with Acadian Hearing Services ‘All-Inclusive’ service, you receive 4 years on our Repair Warranty, your Loss & Damage Warranty, and 4 years inclusive in-office repairs and service (please note that other treatment plans with reduced warranties are available).

 This gives you extra cover and peace of mind, but we also include “loaners,” which means that if your devices do break or need repair, we’ll fit you with a courtesy pair to ensure you’re never without – this is something that we exclusively do for patients that many do not.

By working with Acadian Hearing, you can also guarantee to receive the highest level of audiological care. With doctors of audiology on our team, you can be confident that we’re not just addressing a hearing challenge, but we’re also caring for your overall hearing health. Hearing aids are not always the answer and an expert team like ours is able to diagnose and help when that is the case.

We also offer comprehensive hearing assessments and annual examinations. This includes a methodical testing process that follows all best practices to accurately understand the reasons and the level of your hearing challenges.

However, you can’t deny that Costco has great prices.

With hearing technology from as low as $1,199 (as of writing this in August 2020) – it can be the ideal first step for a budget-focused individual.

If you are on a limited budget, one area where Acadian Hearing Services can help where Costco cannot is helping you to utilize your insurance benefits by working with you to check them and maximize them on your behalf.

We also have payment plan options, allowing you to step into better hearing from as low as $99/month, rather than paying out of pocket.

Another reason that many patients choose to partner with Acadian Hearing Services is for the convenience, with access to “Tele Audiology” services and curbside appointments, allowing you to receive simple low-contact care at a level that you’re comfortable with.

In Summary

The most important thing is that you take your first step towards better hearing however and wherever you choose to do this. My hope is that this article has helped you to be more informed on the key differences to make a smarter decision, whether for yourself or a loved one.

If you have any questions or would like anything clarifying, then call our friendly team at (337) 436-3277.

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Dr. Heidi J Sorrells - Audiologist

Dr. Heidi J Sorrells - Audiologist

Dr. Heidi J. Sorrells obtained her doctorate degree from Salus University in Elkins Park, Pennsylvania, and master’s and bachelor’s degrees from Minot State University in Minot, North Dakota. She is a certified audiologist by the American Speech-Language-Hearing Association (ASHA), and she holds a Louisiana and a Texas audiology license. Dr. Sorrells enjoys all aspects of working in a private practice audiology clinic but especially loves the challenges of vestibular (balance) assessment and rehabilitation.